Temporary Suspension of Online Shopping

As new public health measures have been implemented restricting travel and work, we have suspended our online offering to a time when we can safely process your orders. If you have already placed an order with us, we will be in touch with you individually by email in the next day or two.

Normal Deliveries and Tracking Your Order

Our aim is to dispatch your order as soon as you make an order through our website. Typically, all orders are dispatched within one to two days. Normally all products on this website are held in stock but on the rare occasion that an item is out of stock we will contact you with the expected delivery time. Once an order is dispatched you will receive an email from us with a tracking number.  All orders are shipped through Ireland's national postal carrier, AnPost.  Your delivery can be tracked on the AnPost tracking system with the tracking number which you receive once your order has been dispatched.

FreE Deliveries

CountryMinimum Spend for Free Delivery
 Ireland €50 or more
 UK & Northern Ireland £60 or more
 Europe €100 or more
 USA & Canada $250 or more
 Rest of World $250 or more

 

Standard Deliveries

CountryNormal Delivery TimeCost
 Ireland 5 to 7 days €6.00
 UK & Northern Ireland 5 to 7 days €10.00
 Europe 5 to 7 days  €12.50
 USA & Canada 10 to 14 days  €15.00
 Rest of World 10 to 14 days €20.00


*
For personalised items such as engravings please allow up to 10 additional days for delivery.  Check full product description for more details.

Click and Collect In-Store

** NOTICE: ** 

Our Click and Collect service has been temporarily suspended due to store closures as part of ongoing COVID-19 containment measures.

Home delivery remains available.

When ordering online from houseofireland.com it is possible to choose to collect your order from our Dublin City centre store at:
114 Grafton Street,
Dublin 2,
D02 NH21

How to Collect In Store:

    • Place your order online

During the checkout process you will have the choice of standard delivery or click and collect.

    • You will receive an email for order collection

After your order confirmation email, a second email will be sent to you informing you that your order is ready for collection.

    • What to bring with you when collecting the order

Please bring a copy of our ‘Your order is ready for collection’ email (printed or on device) along with a form of photo ID or bank card with your full name on it.

    • Visit the House of Ireland City Centre store

Collect your order within 14 days. When arriving in store please ask any member of staff to direct you to where to collect your package.


Frequently Asked Questions


Can someone collect my parcel on my behalf?

Yes, someone can collect your order on your behalf. They must bring a copy of the ‘your order is ready for collection email’ as well as their own photo ID.


Is there a collection deadline?

Please collect your order within 14 days of receiving your ‘your order is ready for collection email’. We will email you a reminder that your order is waiting for collection after 7 days. After 14 days your items will be returned and we will refund your purchase. Please note it can take up to (3-5) working days for your account to be credited.


Where in store do I collect from?

The location of the Click & Collect collection point is our House of Ireland city centre store. The address is:
114 Grafton Street, Dublin 2, D02 NH21
Ask any member of staff for help upon your arrival and they will direct you to where to pick up your order.


What time can I pick up my order?

You can collect your order from anytime during our opening hours. The hours our city centre store is open can be found here.

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